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Privacy Policy

The Privacy Policy below and the accompanying Annexes (hereinafter collectively referred to as the "Privacy Policy") describe the manner in which Carrect Company and its subsidiaries, affiliates and entities collectively control (collectively, "CARRECT", "we" and "our") collect, store, use, process, disclose and protect your Personal Data. through the use of Carrect Apps and Websites.

This Policy applies to all customers, agents, suppliers, partners, contractors and service providers (hereinafter collectively referred to as "you" and "yours").



1. "Application" means the User Application or the Professional Application

2. "Personal Data" means any information, whether true or not, that can be used to identify you or based on which you are identified. Personal data may include, but is not limited to, name, address, date of birth, occupation, nationality, phone number, credit and bank card details, personal preferences, email address, photo. your photo, government issued identification number, biometric data, race, date of birth, marital status, religion, health information, vehicle and insurance information.



We collect certain information including Personal Data about you in many ways listed below. Personal Data may be provided by you directly, or provided by a third party, or automatically collected when you use the service. We may also combine the Personal Data collected with the Personal Data we own.

Personal Data we collect from you or from your mobile device

We collect your Personal Data when you provide it voluntarily to us. You may provide your Personal Data to us when:

* You are a user of the User Application, you must fill in a user profile or registration form;

* You are a Professional Application user, you must provide information to assess whether you are eligible to provide services as a Master or a partner of CARRECT;

* Payment by electronic payment method is made on the Application, you will have to provide information about the type of payment card used, name of card issuer, payment card number, name of account holder payment card amount and amount to be paid;

* Interact with our social network channels;

* Participate in events or competitions organized by us;

* Use biometric function for personal identification;

* Fill in demographic information in surveys.

When you use the Application or visit our websites, information is automatically collected at any time

Your Personal Data may be collected at any time through the normal operation of the Application, Websites, and Services. For example:

* When you use the User Application, your location will be tracked and collected in real time by us.

* When you use the Professional Application, your geolocation information is collected when the Application is running, displayed, or running in the background.

* Any time you use the Application, visit our Web site, technical data related to use such as IP address, file name and advertising identifier, information such as pages previewed or later, the internet device ID, the operating system of the device you use.

* Any time you use the Application, visit our Website, certain Cookies information (application files stored on a computer or mobile device) will be collected and used by us. to track and improve user experience.


Sources of information from third parties

When we collect your Personal Data from third parties, we guarantee that such data is transmitted to us after ensuring that those third parties will commit to us receiving Your consent complies with applicable law.


Sensitive Personal Data

Some of the information we collect is sensitive to its nature. This includes information such as your ID / citizenship, race, marital status and health or religious beliefs. In addition, we will collect information about your personal vehicle such as license plate numbers, colors, interior and exterior images of vehicles. We only collect this information as needed to comply with legal or regulatory requirements.


Camera journey

CARRECT Professionals and Partners will be installed on-body Dashcam for the purpose of monitoring the quality, safety and security performance. Collection, use and disclosure of Personal Data collected from dashcam are the responsibility of the Professional and the relevant Partner. In the event that you are our Professional and Partner, it is your sole responsibility to notify User of such installation and use. In the event that you are a User and you object to the use of a recording device on a person by our Professionals or Partners, you must notify our Professional or Partner directly, and This notice will be your sole responsibility.


Personal Data of minors

If you are a parent or legal guardian of a minor, please do not allow the minor under your care to send Personal Data to us. In the event that minors Personal Data is provided to CARRECT, you hereby consent to the processing of minors Personal Data, accept and agree to be bound by this Policy and subject to responsibility for the actions of minors under their legal guardianship.


You provide us with personal information of a third party

In some cases, you may provide Personal Data of other individuals to us (For example, as emergency contact information). You must warrant and ensure that you obtain their consent to disclose their Personal Data to us in accordance with this Policy.



CARRECT may use and process your Personal Data for the following purposes:

Provides services and features

Your Personal Data will be used to provide, personalize, maintain and improve our products and services. This includes using your Personal Data:

* To provide you with the Service in our areas of business;

* To identify you and register a User account for you;

* To allow our Specialist or Partner to provide the service you request;

* To fulfill requests for services and payment transactions made by you;

* track your trip itinerary and detect unusual trip changes;

* enable features to personalize your Application, such as a list of favorite places and previous destinations;

* perform internal operations necessary to provide the Service, including troubleshooting software errors and operational issues, conducting data analysis, testing and research, monitoring and analyzing trends. use and operation;

* protect the security or integrity of the Service and any facilities or equipment used to provide the Service;

* process and manage your rewards;

* enable communication between our users;

* process, manage or verify your application of promotions, rewards and registrations with CARRECT;

* allow our partners to manage and allocate resources.

Safe and confidential

We use your data to ensure the safety and security of our services and to all users. This includes:

* screening Professionals and Partners before allowing them to use our Services;

* identify unsafe driving behaviors such as fast speed, fast braking and acceleration and provide personal feedback to driving partners;

* verify your identity when you log in to CARRECT;

* use of equipment, location, records, usage and other Personal Data to prevent, detect and combat fraudulent or unsafe activities;

* oversee compliance with our terms and conditions, policies and the Code of Conduct of Partners and Professionals; and

* Detecting, stopping and prosecuting crime.

Customer support

We use Personal Data to solve customer support issues. For example, we may:

* investigate and point out areas of concern;

* track and improve the way feedback is provided by our customer support department;

* answer questions, comments and feedback; and

* notify you of steps taken to resolve customer support issues.

Research and development and security

We may use the Personal Data we collect to test, research, analyze and develop products. This allows us to understand and analyze your needs and interests, protect your personal data, improve and enhance the safety and security of our services, develop features. , new products and services, and facilitate financial and insurance solutions.


Legal purpose

We may use the Personal Data we collect to investigate and resolve complaints or disputes or as permitted or required by applicable law.

We may also use your Personal Data when we are required, advised, advised, requested, or requested to do so by our legal advisors or any regulatory requirements. laws, bylaws, belong to governments or local or foreign authorities.

For example, we may use your Personal Data to:

* comply with court orders or legal requirements, belonging to government or other regulations;

* enforce our Terms of Service or other agreements; and

* protect our rights or property in the event of a claim or dispute.

We may also use your Personal Data in connection with a merger, acquisition, joint venture, sale of corporate assets, consolidation, restructuring, financing, business property transactions or purchases back all or part of our business by another company.

Marketing and Advertising

We may use your Personal Data to market to CARRECT and CARRECT partner sponsors, and advertisers of products, services, events or promotions. For example, we may:

* send you notices, newsletters, updates, emails, brochures, perks, festive greetings; and

* inform, invite and manage your participation in our events or activities;

We may contact such marketing with you by post, phone call, short message service, online messaging service, hand notice and email.

If you wish to unsubscribe from processing Personal Data for marketing and promotional purposes, please click on the unsubscribe link in the relevant email or message. In addition, you can also update your preferences in the Application settings.



We need to share Personal Data with various parties for Purposes. These parties include:

Other users

For example, if you are a User, we may share your service location with Professionals and Partners.

If you are a Professional or Partner, we may share your Personal Data with passengers including your name and photo; Your vehicle information, vehicle type, license plate, position and average rating.


With CARRECT partners according to your requests

For example, if you request a service through a CARRECT partner or use a promotion offered by a CARRECT partner, CARRECT may share your Personal Data with those partners. Our partners include partners that integrate with our App or our App integrates with our partner system, shipping service partner or business partners that CARRECT cooperates with. to provide promotions, competitive services or other special services.


We may provide Personal Data to suppliers, consultants, marketing partners, research companies and other service providers or business partners. This includes:

* payment processing and support department;

* background checks and money laundering service providers;

* cloud storage provider;

* marketing partner and supplier of marketing platform;

* data analysis provider;

* research partners, including those conducting surveys or research projects cooperating with CARRECT or on behalf of CARRECT;

* Business and transport partners;

* Insurance and financial partners.


With our legal advisors and government agencies

We may share your Personal Data with legal advisers, law enforcement officials, government agencies and other third parties. This may be done for legal purposes (mentioned above), or any of the following:

* when it is necessary to respond to an emergency situation that threatens the life, health or safety of an entity; and

* when it is in the public interest (for example, during a public health crisis, for the purpose of tracing our contacts and protecting our community).



We retain your Personal Data for the duration of your CARRECT account maintenance. When your Personal Data is no longer needed for the Service or Purpose or we no longer have a business or legal purpose to retain your Personal Data, we will take steps to prevent it. access to or use of Personal Data for any purpose other than compliance with this privacy policy, or for safety, confidentiality, fraud detection and prevention.



Your Personal Data may be transferred from country, state and city ("Local Country") where you are present while using our services to a country, state and city. another street ("Alternate Country"). You understand and agree to the transfer of your Personal Data from Home Country to Alternate Country.


BECAUSE. COOKIES and ads on third party platforms

CARRECT and the third parties we work with, may use cookies, web beacons, web tags, 3web scripts, shared data such as HTML5 and Flash (also known as "flash cookies"), advertising identifiers (including mobile identifiers such as Apple's IDFA or Google Advertising ID) and similar technologies (hereinafter collectively referred to as "Cookies") related to the use of the Sites and your Application. Cookies may contain unique identifiers and reside, in addition to other places, your computer or mobile device, in emails we send you, and on our websites. Cookies may transmit Personal Data about you and your use of the Services, such as your web browser type, favorite searches, IP addresses, data related to advertisements that are submitted projected for you or clicked on you, and your date and time of use. Cookies may be stored in specific sections.

CARRECT may allow third parties to use Cookies on Websites and Apps to collect the same Personal Data for the same purpose that CARRECT itself makes. Third parties may associate the Personal Data they collect with other Personal Data they have about you from other sources. We do not necessarily have access to or control of the Cookies they use.

In addition, we may share non-personally identifiable Personal Data with third parties, such as location data, advertising identifiers, or cryptographic functions of common account identifiers ( such as email addresses), to facilitate display of ads on third party platforms.

If you do not want your Personal Data to be collected through Cookies on Websites, you can disable cookies by adjusting your internet browser settings to disable, block or deactivate cookies, by clearing browsing history and clear cache from your internet browser. You may also restrict our sharing of some of this Personal Data through your Application (Settings> Privacy> Advertising) and your mobile device settings.



We will take appropriate organizational, technical and legal measures to safeguard your personal data. Such measures may include preventing data loss, or preventing unauthorized use or access of data. We restrict access to personal data to employees on a need-to-know basis. Only authorized personnel are allowed to process your personal data and your information will be kept confidential.

However, note that the transmission of information via the Internet is not completely confidential. While we will make every effort to protect your personal data, we cannot guarantee the security of your data when transmitted via online media, and therefore we are not responsible for Data transmission risks.



CARRECT reserves the right to amend, update or adjust the terms of this Policy at any time by publishing the updated Policy on Websites. By continuing to use the App, Website or Services, purchasing products from CARRECT or continuing to contact or engage with CARRECT after any revision, update or adjustment of this Policy, you indicate your acceptance of receive such modifications, updates or modifications.

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